Shipping & Returns


Shipping time varies depending on the geographic location of the destination. In addition to travel time, production time must also be considered.

Each item is made to order and normally takes between 2 to 5 working days to create and ship the item, with delivery times being as follows:

Portugal, United Kingdom: Shipping within 2 - 6 working days

USA: Shipping within 5 - 10 business days

Europe, Canada and Asia: Shipping within 5 - 10 business days

Rest of the world: Shipping within 10 - 20 business days

Shipping times are approximate and depend on country location, carriers and customs practices.
Although we do our best to ensure that production and deliveries are made within the deadlines indicated, we cannot 100% guarantee the deadlines indicated above.


As all personalized items are unique and exclusively created for each customer, we only accept returns that comply with our guarantee.